Privacy Policy for Transport Continental Inc.
Introduction
Transport Continental Inc. (“TCI,” “we,” “us,” or “our”) is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you interact with our services, including our website, mobile applications, and any other channels through which we provide transportation services.
Information We Collect
We may collect the following types of personal information from you:
• Personal Information: Name, address, phone number, email address, date of birth, driver’s license number, and other identification information.
• Financial Information: Credit card information, bank account details, and payment history.
• Shipping Information: Shipping addresses, recipient information, and tracking information.
• Communication Information: Correspondence with our customer service team, including emails, phone calls, and chat logs.
• Device Information: Information about your device, such as your IP address, browser type, operating system, and device identifiers.
• Location Information: Location data collected through GPS or other means, to improve service delivery and route optimization.
How We Collect Information
We collect your personal information through various means, including:
• Directly from You: When you provide information through our website, mobile applications, or by contacting our customer service team.
• Automatically: Through the use of cookies, web beacons, and other tracking technologies when you visit our website or use our mobile applications.
• From Third-Party Sources: We may obtain information from third-party service providers, such as credit bureaus or shipping partners.
How We Use Your Information
We use your personal information for the following purposes:
• Providing Services: To fulfill your transportation requests, including booking shipments, tracking deliveries, and providing customer support.
• Improving Our Services: To analyze usage patterns, identify trends, and enhance our services.
• Communication: To send you important updates, notifications, and promotional offers.
• Compliance: To comply with legal obligations, such as tax reporting and regulatory requirements.
• Fraud Prevention: To detect and prevent fraudulent activity.
Sharing Your Information
We may share your personal information with the following parties:
• Service Providers: We may share your information with third-party service providers who assist us in providing our services, such as shipping carriers, payment processors, and data analytics providers.
• Law Enforcement: We may disclose your information to law enforcement agencies if required by law or to protect our rights or safety.
Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure.
Your Rights
You have certain rights regarding your personal information, including the right to:
• Access and review your personal information.
• Request correction of inaccurate information.
• Request deletion of your personal information.
• Object to the processing of your personal information.
• Restrict the processing of your personal information.
• Data portability (the right to receive your personal information in a structured, commonly used, and machine-readable format).
Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes through our website or other appropriate means.
Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at info@trans-con.com.